Report of Infringements ("Whistleblowing")
CTT and its Subsidiaries consider whistleblowing to be a fundamental tool for the prevention, detection, investigation, treatment and correction of possible illicit or inappropriate behaviour, and are committed to maintaining high standards of ethics, transparency and accountability in the management of whistleblowing, preserving respect for the principles of legality, confidentiality and integrity in the relationship with all stakeholders, as well as for their corporate purposes, objectives and strategic commitments.
To pursue these principles, CTT and its Subsidiaries have mechanisms in place for receiving, retaining and processing reports of infringements in matters of:
- accounting;
- auditing;
- internal accounting controls;
- risk control;
- insider trading;
- fraud or corruption and related infringements;
- banking and financial crime;
- money laundering and terrorist financing;
- public procurement;
- consumer protection;
- protection of privacy and personal data;
- other matters as provided for in article 2(1) of Law 93/2021, that are communicated by any Whistleblower (shareholders, employees, clients, suppliers or others).
Communication of Infringements
The reports shall be addressed in writing to the Audit Committee of CTT through the following channels:
- CTT Complaints Platform
- Address: Remessa Livre 8335, Loja de Cabo Ruivo, 1804-001 Lisboa.