Key Figures

Economic and financial indicators

€ thousand or %, except where otherwise indicated 2018
Restated
2019
Revenues 708,034 740,286
Operating costs (1) 617,605 638,824
EBITDA (1) 90,429 101,462
EBIT  45,595 47,285
EBT 35,142 35,527
Net profit attributable to CTT equity holders 21,499 29,197
Earnings per share (EUR) (2) 0.14 0.19
Dividend per share (EUR) (3) 0.10 -
EBITDA margin 12.8% 13.7%
Operating margin (EBIT margin) 6.4% 6.4%
Net margin 3.0% 3.9%
Free cash flow 15,035 32,335
   
  31.12.2018
Restated
31.12.2019
Cash and cash equivalents 422,717 442,996
Own cash 146,282 115,376
Assets 1,854,470 2,513,441
Liabilities 1,718,582 2,382,026
Equity 135,887 131,415
Share Capital 75,000 75,000
   
Operating Indicators
Mail
Addressed mail volumes (million items) 680.7 619.0
Unaddressed mail volumes (million items) 427.3 521.4
Express & Parcels
Portugal (million items) 19.8 22.0
Espanha (million items) 17.5 15.8
Financial Services
Payments (number of transactions; millions) 1.3 1.2
Savings and insurance (subscriptions; € millions) 2,696.8 3,971.7
Banco CTT  
Number of current accounts 347,941 461,271
Customer deposits (€ thousand) 883,951 1,283,567
Payments (number of transactions; millions) 49.5 52.2
Mortgage loans book, net (€ thousand) 238,435 405,074
Consumer credit production (€ thousand) 41,640 43,902
LTD (including 321 Crédito) 28.1% 69.0%
Assets (€ thousand) 1,001,774 1,665,806
Number of branches 212 212
Staff
FTE - Full-time equivalent 12,634 12,732
Staff as at 31st December (permanent and fixed term employees) 12,097 12,355
Average staff (permanent and fixed term employees) 12,391 12,369
Retail, Transport and Delivery Networks
CTT access points 2,383 2,370
          - Retail network (post offices) 538 539
          - Postal agencies (partnership branches) 1,845 1,831
Payshop agents 4,600 4,821
Postal delivery offices 230 226
Postal delivery routes 4,701 4,660
Fleet (number of vehicles) 3,685 3,804
   
Sustainability Indicators
Number of accidents 1,017 1,080

(1) Excluding depreciation, amortization, impairments, provisions, IFRS 16 impact and specific items.
(2) Considering the number of shares outstanding excluding 1 own share.
(3) Considering the significant changes to the public health context in Portugal and in the world, arising from the pandemic COVID-19, the Board of Directors decided not to distribute the 2019 dividends. This proposal will be considered and voted at the General Meeting of 29 April, 2020.