Susanne Ruoff

Non-Executive Member of the Board of Directors of CTT - Correios de Portugal, S.A. (CTT) (Independent)

Date of Birth and nationality 29 September 1958, born in Switzerland
Date of 1st appointment in CTT 29 April 2020
Term of office 2023 / 2025

Academic qualifications

  • 2022: Certification ESG Competent Boards
  • 2018: Certification of the International Director Program, INSEAD, France/Singapore
  • 2010: Corporate Finance in Multinational Companies, ZfU, Switzerland
  • 2007: Corporate Governance in Executive Boards, Universität St. Gallen (HSG), Switzerland
  • 2004 : MBA, Université de Fribourg, Switzerland
  • 2003: Study of Economics, Université de Fribourg, Switzerland 

Management and supervisory positions held internally

  • 2020 - ...: Non-executive Member of the Board of Directors of CTT

Other internal positions held

  • 2023 - ...: Member of the Corporate Governance and Risk Committee of CTT (formerly Corporate Governance, Evaluation and Nominating Committee)

Professional experience

She has a long career with more than 30 years of experience in management positions at international companies, standing out the more than 12 years in CEO positions as CEO of BT Switzerland, and IBM Global Technology Services and more recently as CEO of Swiss Post. She was also a member of the Boards of Directors of companies such as Postbank, Geberit International (Sanitary Leader in Europe), and BEDAG (Software Company) and a member of the Board of the International Post Corporation.

Throughout her career, she acquired a vast knowledge of technologies in terms of change and transformation management, (IBM and BT) and solid experience in implementing digital transformation (Swiss Post), mainly in logistics, banking, services, telecommunications, as well as in the technology industry in general.

Founded her own company Ruoff Advisory GmbH and as CEO of the company, she is dedicated to the activity of consultant and support international and national companies in the Digital Transformation and Digital Business Modeling in the Telecommunication, ICT and Postal sectors, mainly (Board Advisor for different companies).

Most recently, she launched Folxglobal, a company leveraging virtual reality technology for experiential learning and leading transformation projects for multinational corporations.

Management and supervisory positions held in other companies (last 5 years)

  • 2023 - ...: Member of the Board of Createq, Software Company (Switzerland)
  • 2020 - ...: Member of the Board and of Organisation & Compensation Committee of Eldora AG (Gastronomy Companies in Switzerland)
  • 2019 - ...: Chief Executive Officer (CEO) of Ruoff Advisory GmbH (Switzerland)
  • 2013 - 2018: Member of the Board of Directors and Chairwoman of the Corebanking Transformation Committee of PostBank (Switzerland)
  • 2012 - 2018: Chief Executive Officer (CEO) of Swiss Post, LTD (Switzerland)

Other external positions held (last 5 years)

  • 2022 - ...: Member of the Explore-it Foundation
  • 2017 - ...: Member of the Strategic Advisory Board of EPFL - École Polytechnique Fédérale de Lausanne (Switzerland)
  • 2021: Board Advisor of Emirates Post, Dubai (UAE)
  • 2017 - 2018: Member of the Advisory Council for Swiss Federal Government for Digital Transformation (Switzerland)
  • 2012 - 2016: Member of the Board of the International Post Corporation (Belgium)  
  • Formerly, she was an independent member of the Board of Directors of Geberit International S.A. and Bedag S.A. (Switzerland)