Ombudsman Have you already contacted our customer support channels? Yes No Ombudsman is a 2nd instance contact entity. To appeal to it you must first report your issues on one of the support channels available to help you. Click here to know more about our customer support channels. Did you get a response from our customer support team? Yes No Has it been more than 30 days since you reported your issue? Yes No The CTT Ombudsman is a 2nd instance contact entity. To appeal to it you must first report your issues on one of the support channels available to help you. Please wait for a response from our support team before contacting the CTT Ombudsman. Click here to know more about our customer support channels. Contact form The fields marked with * are required Name* Telephone* Email* Complaint number* Issue type* I’m not satisfied with my response I’m not satisfied with my response timing I’m not satisfied with the lack of response I’m not satisfied for another reason Issue description* Add attachment Declaro que aceito a Política de Privacidade dos CTT