Key Figures


Track CTT’s performance by accessing its main operational and financial indicators

Economic and financial indicators

€ thousand or %, except where indicated 2014 2015 2016 2017 2018
Revenues 718,774 727,180 696,822 714,278 717,466
Operating costs (excluding impairments, provisions, depreciation/amortization) 523,132 592,610 594,769 633,139 643,106
EBITDA   195,642 134,570 102,053 81,138 74,360
EBIT  135,418 109,932 90,883 47,093 38,656
EBT 127,999 104,610 85,245 42,093 32,398
Net profit attributable to equity holders  77,171 72,065 62,160 27,263 19,621
Earnings per share (EUR) (1) 0.51 0.48 0.42 0.18 0.13
Dividend per share (EUR) (2) 0.465 0.470 0.480 0.380 0.100
EBITDA margin 27.2% 18.5% 14.6% 11.4% 10.4%
Operating margin (EBIT margin) 18.8% 15.1% 13.0% 6.6% 5.4%
Net margin 10.7% 9.9% 8.9% 3.8% 2.7%
Operating free cash flow (3) 106,434 68,322 2,915 38,523 15,327
  31.12.2014 31.12.2015 31.12.2016 31.12.2017 31.12.2018
Cash and cash equivalents 664,570 603,650 618,811 626,825 422,717
Own cash 278,891 278,999 200,003 173,714 152,759
Assets 1,180,997 1,119,472 1,316,697 1,608,765 1,768,814
Liabilities 931,787 867,637 1,083,370 1,424,774 1,622,062
Equity 249,210 251,835 233,327 183,991 146,753
Share Capital  75,000 75,000 75,000 75,000 75,000
      
Values excluding impairments, provisions, depreciation/amortisation and non-recurring costs     
Revenues (4) 717,774 727,180 695,060 697,932 708,034
Operating costs  582,674 583,205 575,561 608,025 617,605
Recurring EBITDA   135,100 143,975 119,499 89,906 90,429
Recurring EBIT  111,522 119,762 94,687 60,205 57,044
Recurring EBITDA margin 18.8% 19.8% 17.2% 12.9% 12.8%
Recurring EBIT margin 15.5% 16.5% 13.6% 8.6% 8.1%
Operating Indicators 
Mail    
Addressed mail volumes (million items)  841.3 814.7 780.2 736.6 680.7
Unaddressed  mail volumes (million items) 507.7 473.4 497.8 492.1 427.3
Express & Parcels  
Portugal (million items) 13.8 14.4 14.6 17.7 19.8
Spain (million items) 13.7 14.0 12.3 15.5 17.5
Financial Services  
Payments (number of transactions; million) (5) 67.0 61.5 57.6 53.7 50.6
Savings and insurance (subscriptions; € million) 5,481,6 4,252,9 3,794,0 4,020,9 2,696,8
Banco CTT     
Number of current accounts - - 74,135 226,001 347,941
Customer deposits (€ thousand) - - 253,945 619,230 883,951
Mortgage loans book, net (€ thousand) - - - 66,085 238,435
Consumer credit production (€ thousand) - - 7,638 36,220 41,640
Common Equity Tier 1 (fully implemented)  - - 43.7% 26.5% 23.4%
Assets (€ thousand) (6) - - 318,634 720,792 1,001,774
Number of branches - - 202 208 212
Staff
FTE - Full-time equivalent 12,523 12,462 12,479 12,787 12,634
Staff at 31st December (permanent and fixed term employees) 12,120 12,057 12,149 12,163 12,097
Average staff (permanent and fixed term employees) 12,448 12,445 12,401 12,538 12,391
Retail, Transport and Delivery Networks    
CTT points 2,317 2,330 2,339 2,369 2,383
  - Retail network (post offices) 623 619 615 608 538
  - Postal agencies (partnership branches) 1,694 1,711 1,724 1,761 1,845
Payshop agents 3,876 3,939 4,202 4,394 4,600
Postal delivery offices 262 254 242 235 230
Postal delivery routes 4,659 4,731 4,698 4,702 4,701
Fleet (number of vehicles) 3,478 3,530 3,609 3,626 3,685
Sustainability Indicators     
Number of  accidents  955 949 979 1,072 1,017
Overall Quality of Service indicator (OQSI, points) (7) 236.5 205.8 122.9 109.4 150.2
(1) It is considered the number of shares outstanding excluding 1 own share (200,177 bought in 2015, 400,534 bought in 2016 and 600,530 attributed in 31 January 2017 to the Company's executive Board Members as long term variable remuneration for the 2014/2016 term of office).
(2) The value of 2018 is the profit appropriation proposal to be presented at the General Meeting of 23 April 2019.
(3) Cash flow excluding the change in net Financial Services payables, banking customer deposits and other loans, credit to Bank clients, third parties other receivables and payments related to Banco CTT, financial assets available for sale, investments held to maturity, deposits at the Bank of Portugal and other banking financial assets.
(4) Excluding non-recurring revenues.
(5) Including Payshop payments as it migrated to Banco CTT in 2018.
(6) Includes the integration of Payshop at Banco CTT in 2018.
(7) The value of the 2017 OQSI published with the 2017 annual report (110.1) was recalculated according to the final Anacom decision of 28 December 2018. Provisional figure in 2018.