Policies, Reports & Ratings

Sustainability Reports
Quality Ratings

With more than 3 thousand vehicles CTT operates one of the largest car fleets in the country, indispensable to daily deliver millions of letters and parcels. We are aware of the environmental impact and we do everything possible to reduce it. We renew the vehicles, optimize the delivery routes, train our drivers to drive safely and ecologically. We strongly commit to alternative motorized vehicles, which we have been expanding in a significant manner.

The Environment Policy is a benchmark for the Company’s activity as a whole. Through this policy, CTT undertakes the environmental issue as a part of its business strategy and practices.

CTT Group considers its sustainable procurement policy crucial to fulfil its commitment to sustainable development.

The integration of these goals in the products and services designed, purchased and traded by the Group allows it to reach the performance targets defined within its strategy of sustainable development.

We were one of the first Portuguese companies in the postal industry to integrate the UN's Sustainable Development Goals (SDG) into its business strategy.

The Board of Directors includes four women (31% of the total), and CTT's administration and supervision bodies comply largely with legal minima. The company's Equality Plan was reviewed and approved, including 17 measures in various areas. In this regard, we received two prizes from Human Resources in the categories of "Gender Equality", for the third time, and "Seniors Management", for the second time, in recognition of our work.

In the climate change area, we obtained Leadership Level A in the Carbon Disclosure Project 2017, the most important international carbon exchange rating (only 2 Portuguese companies and two others in the postal industry were assessed at this level), our carbon targets (absolute and intensity) were approved by SBTi – Science Based Target Initiative (the only company in the industry whose targets were approved) and we registered the greatest reduction in emissions in the industry worldwide, -76% (2008-16).

In the area of biodiversity, we launched the 4th edition of the “A Tree for the Forest” project - a partnership between CTT and Quercus to help reforest critical areas of Portugal. The project reached more than 8 million people and achieved a record sale of 65 thousand kits, corresponding to an equal number of trees to be planted at the start of 2018.

The Eco portfolio continued to contribute to the revenues. It represents now about 12% of total turnover.

We are today recognised as a socially and environmentally responsible company, as a result of our continued and sustainable efforts over the last decade. Continuity is part of our commitment.


António Gomes Mota                                                                                Francisco de Lacerda
Chairman of the Board of Directors                                              Vice-Chairman of the Board of Directors & CEO