Key Figures

Economic and financial indicators (consolidated IFRS data)

€ thousand or %, except where indicated 2012 (*)(1) 2013 (1) 2014 2015 2016
Revenues 714,225 704,847 718,774 727,180 696,822
Operating costs (excluding impairments, provisions, depreciation/amortization) 609,887 582,718 523,132 592,610 594,769
EBITDA  104,339 122,129 195,642 134,570 102,053
EBIT 56,971 87,236 135,418 109,932 90,883
EBT 52,832 83,253 127,999 104,610 85,245
Net profit attributable to equity holders 35,735 61,016 77,171 72,065 62,160
Earnings per share (EUR) (2) 0.24 0.41 0.51 0.48 0.42
Dividend per share (EUR) (2) (3) 0.330 0.400 0.465 0.470 0.480
EBITDA margin 14.6% 17.3% 27.2% 18.5% 14.6%
Operating margin (EBIT margin) 8.0% 12.4% 18.8% 15.1% 13.0%
Net margin 5.0% 8.7% 10.7% 9.9% 8.9%
Return on equity (ROE) 13.0% 22.2% 29.4% 28.8% 25.6%
Return on invested capital (ROIC) 9.9% 15.7% 26.2% 21.3% 13.0%
Return on capital employed (ROCE) 9.3% 14.3% 24.0% 20.2% 18.1%
Operating free cash flow 117,858 110,439 184,055 7,294 82,616
Cash and cash equivalents 489,303 544,876 664,570 603,650 618,811
Net liquid assets 240,177 236,818 278,891 278,999 295,306
  31.12.2012 31.12.2013 31.12.2014 31.12.2015 31.12.2016
Assets 1,063,180 1,100,134 1,180,997 1,119,472 1,316,697
Liabilities 789,699 824,200 931,787 867,637 1,083,370
Equity 273,481 275,934 249,210 251,835 233,327
Share capital (2) 87,325 75,000 75,000 75,000 75,000
 
Values excluding impairments, provisions, depreciation/amortisation and non-recurring costs
Revenues (4) 714,225 704,847 717,774 727,180 695,060
Operating costs 603,234 581,919 582,674 583,205 575,561
Recurring EBITDA  110,992 122,928 135,100 143,975 119,499
Recurring EBIT 82,701 96,113 111,522 119,762 94,687
Recurring EBITDA margin 15.5% 17.4% 18.8% 19.8% 17.2%
Recurring EBIT margin 11.6% 13.6% 15.5% 16.5% 13.6%
 
Operational indicators
Mail
Addressed mail volumes (million items) 962.4 892.3 841.3 814.7 780.2
Unaddressed mail volumes (million items) 519.7 528.7 507.7 473.4 497.8
Express and Parcels
Portugal (million items) 11.6 12.1 13.8 14.4 14.6
Spain (million items) 11.1 13.1 13.7 14.0 12.3
Postal financial services
Payments (number of transactions; million) 77.9 71.5 67.0 61.5 57.6
Savings and insurance (subscriptions and redemptions; € million) 916.7 2,429.9 5,481.6 4,252.9 3,794.0
Banco CTT
Number of current accounts - - - - 74,135
Client deposits (€ thousand) - - - - 253,945
Core equity tier 1 (fully implemented) - - - - 43.7%
Assets (€ thousand) - - - - 318,634
Number of branches - - - - 202
Staff
FTE - Full-time equivalent na 12,900 12,523 12,462 12,479
Staff at 31st December (permanent and fixed term employees) 13,167 12,383 12,120 12,057 12,149
Average staff (permanent and fixed term employees) 13,756 12,904 12,448 12,445 12,401
Retail, transport and delivery networks
Post offices (5) 748 623 623 619 615
Postal agencies (partnership branches) 1,814 1,820 1,694 1,711 1,724
Payshop agents 3,966 3,886 3,876 3,939 4,202
Postal delivery offices 326 285 262 254 242
Postal delivery routes 5,215 4,713 4,659 4,731 4,698
Fleet (number of vehicles) (6) 3,502 3,465 3,478 3,530 3,609
 
Sustainability indicators
Number of accidents(7) 923 908 955 949 979
Overall Quality of Service indicator (points)(8) 255.4 227.7 236.5 205.8 126.0

(*) Consolidated accounts from Annual Report 2012-2010.
(1) Includes the subsidiary EAD; The 51% stake that CTT held in its capital was sold in the 1st half of 2014.
(2) Prior to 30 th October 2013 CTT capital stock was €87,325,000.00 made up of 17,500,000 shares with €4.99 nominal value.The General shareholders meeting held on that date, approved the reduction of capital stock to €75,000,000.00, represented by 150,000,000 result of a share split through the reduction of their nominal value from €4.99 to €0.50. Considering the number of shares in 2012 Earnings/ share 2012 was €2.04. Dividend/share 2012 was €2.86. It is considered the number of shares outstanding excluding the 600 531 own shares (200 177 bought in 2015 and 400 354 bought in 2016).
(3) The value of 2016 is the profit appropriation proposal to be presented at the General Meeting of 20 April 2017.
(4) Excluding non-recurring items.
(5) Includes mobile post offices, exterior postal counters and partnership post offices.
(6) Operational fleet.
(7) 2015 data were updated: accidents were considered which were communicated after the publication of the Annual Report 2015. Data of 2016 are provisional.
(8) As of 1 January 2016 the composition of the Overall Quality of Service indicator was changed with the introduction of new indicators and weights. The indicator of 2016 is not comparable with those of the previous years.
na - not available.